100% Satisfaction Guarantee Policy
At Happy Paws Nutrition, we are committed to providing you with high-quality products and exceptional service. We stand by the quality of our premium food for dogs and want you to be completely satisfied with your purchase. That’s why we offer a 100% Satisfaction Guarantee.
Our Guarantee
If for any reason you are not fully satisfied with your dogs’ meals, we will make it right. You are eligible for a full refund or a replacement, depending on your preference.
How to Claim Your Satisfaction Guarantee
- Contact Us: Reach out to our customer service team within 14 days of your purchase. You can contact us via 0466-688-640, hello@happypawsdogfood.au, or Contact Us .
- Provide Proof of Purchase: To process your request, please provide your order number and any relevant details about your purchase. A receipt or proof of purchase is required.
- Refund or Replacement: Once we receive the returned product or verify your request, we will process your refund or send a replacement according to your preference. Please allow 21 business days for the refund to be processed or for the replacement to be shipped.
Conditions
- The satisfaction guarantee is valid for 14 days from the date of purchase.
- The policy applies to all items purchased directly from Happy Paws Nutrition.
- Shipping costs for returns may not be covered unless specified otherwise.
Contact Information
For any questions or assistance with our 100% Satisfaction Guarantee Policy, please contact us at:
- Phone: 0466-866-640
- Email: hello@happypawsdogfood.au
- Website: www.happypawsdogfood.au
Thank you for choosing Happy Paws Nutrition. We are dedicated to ensuring your complete satisfaction and look forward to serving you.
